What is system adoption rate?

System adoption rate is a metric that measures how many people are using a system. The system could range from being a software program to new software that manages equipment on a factory floor.

How do you calculate system adoption rate?

The formula for calculating system adoption rate is:

System adoption rate


Total number of users

  ÷ Number of users active in the last 30 days

× 100%

What is a good system adoption rate?

A good system adoption rate is high enough to make the system worthwhile. A general rule if thumb is that a 70-80% adoption rate is considered good, and 90% and above is considered excellent.

How do you increase system adoption?

You can increase your system adoption rate by:

  1. Communicating effectively with your users. Users want to know what they're signing up for, and they want useful information about how to use the system. If you don't provided this kind of guidance, then people will either give up on using your product or leave negative reviews in an attempt to help other prospective users make better decisions about whether or not this software is right for them.
  2. Making it easy for users to get started with their purchase by offering step-by-step tutorials (or at least links) that explain how each feature works in detail so that potential buyers aren't left wondering what value they can expect from using those features regularly over time (which could lead them astray).

What are the benefits of tracking system implementation rate?

Tracking system implementation rate can have several benefits, including:

  • Identifying bottlenecks: By tracking the implementation rate, you can identify bottlenecks and areas of improvement in the implementation process. For example, if you notice that certain teams or individuals consistently lag behind others in implementing new systems, you can investigate the reasons for this and take steps to address them.
  • Improving accountability: Tracking implementation rates can help improve accountability among team members. When people know that their implementation rates are being tracked, they are more likely to take ownership of their work and make sure they are meeting deadlines.
  • Increasing efficiency: By tracking implementation rates, you can identify areas where the implementation process can be streamlined or automated. For example, you may notice that certain tasks are taking longer than necessary or that certain steps can be combined or eliminated.
  • Ensuring timely delivery: Tracking implementation rates can help ensure that projects are delivered on time. When you know how long it takes to implement a particular system, you can plan accordingly and set realistic deadlines for completion.
  • Facilitating continuous improvement: By tracking implementation rates, you can gather data on how long it takes to implement new systems and use this information to improve the implementation process over time. You can identify best practices and areas where improvements can be made to ensure that future implementations are even more successful.

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Tips for system implementation

If you have a new product or service and you're trying to figure out whether or not it's worth rolling out across your organization, first ask yourself:

  • What does my organization need from this new system? Is there a way I can get what I need by using an existing system instead of creating something new?
  • Is this a one-time thing (e.g., training) or something ongoing? If it's an ongoing process with regular inputs/outputs, then consider how long those inputs/outputs will continue before deciding whether or not creating a custom solution would be more efficient than continuing with what we already have in place.

Calculating system adoption rate gives you an indication of implementation success

System adoption rate measures how many people are using your system and whether or not the adoption has been successful. Having a good system adoption rate communicates that your team has effectively adopted the new system in their day-to-day tasks.

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