Four barriers to adopting maintenance software

January 31, 2023

| 3 min read

Four barriers to adopting maintenance software

Switching to new maintenance management software can be a daunting task for so many reasons. There’s always a learning curve, it can be expensive, and there’s no guarantee that everyone in your organization will be on board.

But making the switch doesn’t have to be painful as long as you have the right software provider. At Fiix, we spend a lot of time talking to maintenance managers about why they do and don’t want maintenance software. From those conversations, we’ve collected the four biggest concerns for anyone adopting a CMMS, and paired each concern with solutions and resources to help navigate the transition.

Four barriers to adopting a CMMS and how to overcome them

1. Cost

Budget and cost are the number-one barriers for anyone considering switching to maintenance management software. It’s an investment, no matter which way you cut it. But modern, cloud-based software is far less expensive than on-premise software.

On top of the relatively low cost of the software itself, a CMMS can have a huge impact on your bottom line. It can help turn your maintenance department from a cost center into a value center since the software helps you gather data on assets, and make more educated decisions about where and when to use maintenance resources.

Here are eight ways a CMMS helps you save money:

  1. Fewer equipment breakdowns and product scrap
  2. Fewer overtime costs
  3. Longer asset life
  4. Better inventory management
  5. Better compliance with international standards
  6. Better energy use
  7. Streamlined budget
  8. Helps identify problem areas

Need help narrowing down your options? Read our short guide to choosing a CMMS

2. Getting buy-in

Outlining the financial benefits of maintenance management software helps get buy-in from senior executives. But oftentimes, the people who really see the benefit of maintenance software—the maintenance managers and technicians who use it on a day-to-day basis—don’t have the time to build a really compelling business case.

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Need help getting buy-in from your team? Use our free project pitch deck template

First and foremost, do your research. You know your company and your maintenance team, so you’re in the best position to choose maintenance management software that will help, not hinder daily operations. Resources like Capterra and G2 are great for comparing different vendors and will help you ensure you get a solution appropriate for your company size and technical know-how.

Luckily, this is an easy problem to solve. We went ahead and created a resource to help you sell maintenance management software to the higher-ups at your organization.

How to combine data and storytelling to get your maintenance project approved

3. Installation and setup

In terms of installation, cloud-based software is relatively straightforward because there’s no on-site installation. Once you buy your software, it’s just a matter of logging in and you’re good to go.

But how easy it is to import assets really depends on your specific maintenance management software. There are a lot of CMMS vendors, and their products run the gamut from very simple to requiring dedicated IT help to set up.

With Fiix, you can easily import existing assets and data from CSV or Excel, which makes setup really straightforward. We also have a huge number of resources to help you navigate the first few days and weeks with your CMMS, including an amazing team of customer success specialists who are here to support you along the way.

If you want a step-by-step look at setting up Fiix, check out our free CMMS implementation guide

4. Getting the maintenance team on board

You can’t just drop new software on your maintenance team and expect them to adapt. Bad change management can lead to resistance, which can delay or even halt software implementation.

We’ve addressed this particular challenge before. Basically, there are three simple ways to help manage resistance to change which are detailed below:

  • Keep your people informed throughout the process. No one likes being told things are changing once the ball is already rolling. Get input from your maintenance team right from the start, so you can get a CMMS with features that bolster your team’s productivity. Be sure to stress that it’s mostly business as usual, and be clear about what parts of the routine will change to help people adjust to the transition.
  • Be specific about the benefits of maintenance management software. A CMMS can have a huge, positive impact on the day-to-day job of maintenance technicians and on how your facility runs as a whole.
  • Check out our ultimate guide for CMMS implementation

  • Never skip training. There is nothing as good as hands-on experience to help a new system seem a lot less daunting. Check out our training page and support center to see what kind of support we offer both during and after implementation.
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Learn how to successfully drive CMMS adoption and everboarding

Although there are barriers to adopting maintenance software, they’re well worth facing for the long-term value the software adds to your team

Although there may be a bit of a learning curve when it comes to implementing maintenance software, the long-term value for your organization is unmatched. Purchasing a CMMS for example can result in fewer equipment breakdowns, longer asset life, better compliance standards, and much more.

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Check out our guide to choosing the right preventive maintenance software

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