Universal Pure

Company Overview

Universal Pure is one of the largest High Pressure Processing (HPP) service providers and a leading partner for food safety solutions across the cold chain. Founded in 2001, the company supports food, beverage, and pet food manufacturers with mission‑critical services including HPP, cold storage, beverage co‑packing, kitting, assembly, tempering, and inventory management. Universal Pure plays a vital role in helping brands deliver safer, higher‑quality, cleaner‑label products to market.

HPP is a non‑thermal food safety technology that uses water and isostatic pressure—up to 87,000 psi—to inactivate pathogens and spoilage organisms while preserving taste, texture, and nutritional value. With multiple facilities across the United States, Universal Pure is committed to enhancing food safety, extending shelf life, reducing waste, and protecting brand reputation.

Universal Pure was looking for a modern, scalable maintenance system to support its mission of creating a safer, higher‑quality food system. With multiple facilities and complex HPP equipment, the company needed better visibility into inventory, preventive maintenance (PM) performance, and technician development.

Challenge: Manual Tracking and Limited Visibility Across Multiple Sites

When Universal Pure (opens in new tab) began evaluating maintenance systems, their teams were relying on Excel spreadsheets to track maintenance spend and inventory. The process was inefficient, error‑prone, and provided little visibility into what was happening across locations.

Technicians lacked a consistent way to schedule or document preventive maintenance, and parts shortages created additional challenges. With no structured system for tracking technician progress or verifying skill development, the company needed a CMMS that was intuitive, scalable, and easy for every technician to adopt. It was a key point that the system needed to be easy to learn. “I went into it with the mindset that if it’s not easy to use, my technicians aren’t going to use it,” Adam Braaten said.

Solution: Implementing Fiix CMMS to Standardize PMs and Inventory Control

Adam Braaten evaluated more than a dozen CMMS platforms before selecting Fiix CMMS, prioritizing ease of use to ensure technician adoption. Universal Pure implemented Fiix CMMS in‑house, building Excel templates to upload assets and parts, and working closely with the Fiix support team for configuration, analytics, and reporting.

Fiix CMMS became the central system for scheduling PMs, tracking on‑time completion, monitoring inventory, and supporting technician development. The company also used analytics to identify performance gaps and drive continuous improvement across all locations.

“We use it to schedule and track on time PM completion,” Adam Braaten explained.

Results: Higher PM Completion, Better Inventory Control, and Stronger Teams

With Fiix CMMS in place, Universal Pure gained visibility into PM performance across all seven locations. By tracking progress and putting “eyes on the data,” the company improved consistency and achieved 95% on‑time PM completion at five sites for three straight weeks.

Fiix CMMS eliminated spreadsheet‑based tracking, improved inventory control, and supported the development of a five‑tier technician training program. The system also strengthened cross‑team alignment, with Fiix Forward events helping technicians see the value firsthand.

Adam Braaten pointed out how good Fiix support has been all through the process of setting up the CMMS, and beyond. Any question that might come up, Fiix support is always available to help answer it.