Rockwell Automation (Fiix) Named a Leader by IDC MarketScape for SaaS CMMS Applications

TORONTO, CANADA – March 6, 2025 – Rockwell Automation (opens in new tab), Inc. (NYSE: ROK), the world’s largest company dedicated to industrial automation and digital transformation, is excited to share that its CMMS software (Fiix) has been named a Leader in the IDC MarketScape: Worldwide SaaS CMMS Application 2024 Vendor Assessment. The company was recognized for strengths in customer service, reporting and analytics, and advanced AI capabilities.

According to the report’s recommendations, businesses should: “Consider Rockwell Automation (Fiix) when you are a medium-sized or large enterprise, regardless of vertical. You are likely looking for a scalable CMMS with strong analytic capabilities and applied artificial intelligence supported by a highly integrable platform.”

This IDC MarketScape study evaluates 13 Computerized Maintenance Management System (CMMS) vendors and discusses what criteria are most important for companies to consider when selecting a CMMS application.

“Because a CMMS software deployment can become a long-term relationship, it’s about more than just base price and performance,” says Brian O’Rourke, research manager, Enterprise Asset Management and Smart Facilities at IDC. “Make sure the CMMS solution that you choose matches your needs in terms of customer engagement, reporting and analytics capability, ecosystem approach, and product vision. A good fit with the vendor will ultimately generate more value than a good price.”

“Having 400 years of combined maintenance experience on staff allows us to help customers take full advantage of our industry-leading solutions,” said Ryan Brodie, vice president, professional services, Fiix by Rockwell Automation. “Our teams deeply understand that we’re not just helping increase operational efficiency, predictability, and reliability; we’re often improving the quality of life for the hard-working professionals and teams we support.”

Fiix by Rockwell Automation has been a major player in CMMS software since 2008 and continues to innovate with AI-powered analytics and solutions for true predictive maintenance, prescriptive maintenance, and a maintenance copilot. In 2020, Rockwell Automation acquired Fiix CMMS as part of their software strategy, helping customers maximize the value of their production assets, systems, plants, and processes.

Download the IDC MarketScape 2024 excerpt to get valuable advice on choosing a CMMS, plus an objective third-party assessment of Rockwell Automation (Fiix).

Source: IDC MarketScape: Worldwide SaaS Computerized Maintenance Management System Application 2024 Vendor Assessment, IDC #US51359024e, August 2024.

About IDC MarketScape

IDC MarketScape vendor assessment model is designed to provide an overview of the competitive fitness of technology and service suppliers in a given market. The research utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each supplier’s position within a given market. IDC MarketScape provides a clear framework in which the product and service offerings, capabilities and strategies, and current and future market success factors of technology suppliers can be meaningfully compared. The framework also provides technology buyers with a 360-degree assessment of the strengths and weaknesses of current and prospective suppliers.

About Rockwell Automation

Rockwell Automation (opens in new tab), Inc. (NYSE: ROK), is a global leader in industrial automation and digital transformation. We connect the imaginations of people with the potential of technology to expand what is humanly possible, making the world more productive and more sustainable. Headquartered in Milwaukee, Wisconsin, Rockwell Automation employs approximately 27,000 problem solvers dedicated to our customers in more than 100 countries. To learn more about how we are bringing the Connected Enterprise to life across industrial enterprises, visit www.rockwellautomation.com (opens in new tab).

About Fiix by Rockwell Automation

Fiix^® by Rockwell Automation is your #1 partner for achieving maintenance excellence. We help customers drive better business outcomes with easy-to-use, AI-driven maintenance software, comprehensive integrations and features, and the expert support they need to succeed and scale.

Over 4,100 maintenance teams in 100+ countries trust Fiix software to improve efficiency, reduce unplanned downtime, and connect everything from the shop floor to head office –surfacing insights that guide better decisions. Wherever you’re starting, Fiix software is here for you today and ready for where you want to go tomorrow. Visit www.fiixsoftware.com to learn more.